General service calls are billed at $90 per hour currently as of (01/2024) and require a two (2) hour minimum. A service call is not an estimate. Service call billing begins when we leave the previous customer, or our facility, and continues until your service is completed. Service calls are rounded to the nearest half hour increment. Example of a call for service is "Hey Rent Turners, my toilet is running can you come repair this?" versus an estimate request of "Hey Rent Turners, can you give me an estimate on remodeling my bathroom?" Diagnostic time is considered a service call and will be billed accordingly. By contacting us in any fashion and asking for our opinion or diagnosis you are agreeing to be billed the hourly rate for our time.

Missed appointments and last minute reschedules (under 24 hours notice) will be charged one hour of labor ($90 per hour as of 01/2024). By contacting us in any fashion and scheduling / requesting a service you are agreeing to be billed under this agreement. We have GPS tracking on our service vehicles and personnel. Once we begin driving to your location without notice of cancellation and then you call as we are en route to cancel a service call, you agree to be billed the hourly rate for that time.

*Payment at settlement option. - payment at settlement incurs a fee of $90 for one hour of administrative time to arrange legal documentation with the parties in addition to the total amount of repairs. Payment at settlement is only permitted if settlement is within 30 days of contracted start date of repairs. If settlement extends beyond 30 days of contracted start date of repairs, through no fault of Rent Turners LLC, a 5% penalty will be added for every 30 day increment thereafter (or the party that contracted Rent Turners LLC can pay in full, credit card has a 3% service fee).